Privacy Policy

Privacy Policy

Effective Date: January 15, 2026

At Pak Genstack Shipping, we value the trust you place in us when shipping your goods from the USA to Pakistan. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect information necessary to provide reliable sea freight services, including:

  • Personal Identification: Name, USA and Pakistan addresses, phone number, and email address.
  • Shipment Details: Cargo descriptions, weights, dimensions, and commercial values.
  • Documentation: Copies of passports or ID cards required for Pakistani customs clearance (when applicable).
  • Payment Information: Billing address and payment method details used for shipping transactions.

2. How We Use Your Information

Your data is used specifically to ensure the success of your shipment:

  • Logistics Management: To coordinate pickup in the USA, ocean transit, and delivery in Pakistan.
  • Customs Filing: To prepare and file required documentation with the Federal Board of Revenue (FBR) and Port Authorities in Pakistan.
  • Communication: To provide tracking updates and respond to customer inquiries.

3. Information Sharing

We do not sell your personal data. Information is shared only with trusted third parties essential to the shipping process:

  • Ocean carriers for vessel booking.
  • Licensed customs agents for legal clearance.
  • Local delivery partners for final shipment delivery in Pakistan.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Whether your shipment is Full Container Load (FCL) or Less than Container Load (LCL), data protection remains a priority.

5. Your Rights

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or outdated data.
  • Opt out of marketing communications at any time.

6. Contact Us

If you have questions regarding this Privacy Policy or data handling practices, contact us at:

Company Name: Pak Genstack Shipping
Email: info@pakgenstackshipping.com

FAQ's

Answers to your logistics and shipping queries

Find clear, detailed answers to common questions about our transportation and logistics services, including shipping processes, tracking, pricing.

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On average, sea freight transit from major USA ports to Karachi takes between 30 to 45 days. This timeline includes ocean transit, port handling, and standard customs clearance procedures.

LCL (Less than Container Load): You share container space with other shippers and only pay for the volume (cubic meters) your goods occupy, making it very cost-effective for smaller shipments.

For most shipments, you will need a Commercial Invoice, a Packing List, and a Bill of Lading. For personal household goods, a copy of your Passport and an inventory list are also required for customs.

Yes! Genstack Shipping provides expert customs brokerage. We manage the filing of the Goods Declaration (GD) through the WeBOC system and coordinate with Pakistani authorities to ensure your cargo is cleared smoothly.

Pakistan has strict regulations. Commonly prohibited items include firearms, explosives, alcohol, and certain used electronics. Items like mobile phones and medicine require special approvals (e.g., PTA or Health Department certificates) before they can be cleared.

For sea freight, costs are typically based on the volume of the cargo (how much space it takes up) rather than its weight. Total costs include the base ocean freight rate plus any destination charges such as terminal fees and customs duties.